I recently ran across the following error message after restoring an Exchange 2010 mailbox into a Recovery Storage Group.
An Active Manager operation failed. Error The database action failed.
Error: operation failed with message: MapiExceptionCallFailed: Unable to mount database.
(hr=0x80004005, ec=1011)
I was following this article on restoring an Exchange Database into a Recovery group, i managed to get as far as getting the database into a clean shutdown state but it still wouldn’t mount.
The only difference between this article and my situation was a colleague had already somehow managed to create the Recovery Group in Exchange with a database in a Dirty Shutdown state.
After searching the internet i found several articles regarding adding permissions etc but none of these related to my situation.
It turned out all i needed to do to get the database mounted was to
- Open Exchange Management Console
- Go to Organisation
- Go to Mailbox
- Open you Mailbox properties
- Click Maintenance tab
- Tick This database can be overwritten by a restore click ok
- Mount Database again
This time it mounted successfully for me.